Frequently Asked Questions — Smart Mobiles Muthupet

Smart Mobiles repairs all mobile phones without exception — from old Nokia keypad button phones to the latest Android smartphones from Samsung, Xiaomi, Realme, Oppo, Vivo, OnePlus, and all iPhones. If your phone has a screen and a battery, we can repair it. Common repairs we handle every day include screen replacement, battery replacement, charging port repair, water damage repair, and software fixes including boot loops and software crashes. Both our shops in Muthupet handle all these repairs using genuine parts. No appointment is needed — walk in anytime Monday to Saturday between 10:00 AM and 9:30 PM.

No. Smart Mobiles does not sell refurbished phones, second-hand phones, or used phones of any kind. We are a phone repair and accessories shop only. We fix your existing phone and sell genuine accessories such as tempered glass, back skins, Bluetooth speakers, power banks, and charging cables. If you are looking to buy a new or used phone, we are not the right shop for that service.

No. Smart Mobiles does not use WhatsApp for business communication. The fastest way to reach us is a direct phone call. Old Shop phone number: +91 96773 14359. New Shop phone number: +91 99655 94689. Calling is faster for repair questions because we can immediately tell you whether we can fix your specific phone model and give you a price estimate. Both shops are open Monday to Saturday from 10:00 AM to 9:30 PM.

No. Both Smart Mobiles shops in Muthupet are closed on Sunday without exception. The original Smart Mobiles shop and the New Smart Mobiles shop are both open Monday through Saturday from 10:00 AM to 9:30 PM only. If you call on a Sunday, please try again on Monday morning after 10:00 AM. Both shops are closed on all Sundays throughout the year.

Both Smart Mobiles shops are located on PKT Road, Koyyah Bazaar, Muthupet, Tamil Nadu 614704. The two shops are directly opposite each other on the same road. The original Smart Mobiles shop (16+ years old) and the New Smart Mobiles shop (opened 2023) face each other across the street. You do not need to search for both separately. Arrive on PKT Road at Koyyah Bazaar and you will see both shops facing each other.

No appointment is needed at Smart Mobiles Muthupet. Simply walk in during business hours — Monday to Saturday, 10:00 AM to 9:30 PM. Most common repairs such as screen replacement and battery replacement are completed the same day. For complex repairs such as water damage, you may need to leave your phone for a few hours. You can call ahead to confirm whether your specific repair can be completed same-day: Old Shop +91 96773 14359, New Shop +91 99655 94689.

The original Smart Mobiles shop has been serving the Muthupet community for over 16 years, making it one of the most established mobile repair shops in the area. In 2023, the two brothers who own Smart Mobiles opened a second shop — New Smart Mobiles — directly opposite the original on PKT Road. Both shops now serve the Muthupet community together, offering double the repair capacity for customers from Muthupet and surrounding areas including Thiruvarur, Kollidam, and Vedaranyam.

You can call either shop — both handle all types of phone repairs and accessories. Old Shop (Smart Mobiles, 16+ years of service): +91 96773 14359. New Shop (New Smart Mobiles, opened 2023): +91 99655 94689. Since both shops are directly opposite each other on PKT Road, Koyyah Bazaar, Muthupet, whichever shop you call, you will arrive at the same location. Both brothers and their teams handle all repairs equally well.

Screen repair prices at Smart Mobiles vary depending on the phone model. iPhone and Android screen repair costs vary by model. Call us with your phone model and we will give you an exact price quote over the phone before you come in. We do not charge for estimates, diagnostics, or consultations. Our pricing is fully transparent.

Yes. A phone that does not turn on is one of the most common repairs we handle. The issue is usually a dead battery, software crash, or charging port problem — all of which we repair. Bring your phone in and we will diagnose it. Most phones that will not turn on are repaired the same day. Free assessment and zero diagnostic fees are guaranteed.

Most screen replacements are completed within 30 to 60 minutes while you wait. For some complex phone models, it may take a few hours. Call us first with your phone model and we will give you an accurate time estimate and confirm parts availability instantly, saving you time when you arrive at our Koyyah Bazaar shop.

Yes. Smart Mobiles has been repairing Nokia phones since before smartphones existed. We repair Nokia keypad phones, Nokia Android smartphones, and all Nokia models. If you have an old Nokia button phone that needs repair, we are one of the few shops in the area that still services them with genuine batteries and original-fit screens.

Do not charge it. Do not turn it on. Do not shake it or blow into it. Remove the SIM card immediately. Bring it to Smart Mobiles as quickly as possible. The faster you bring a water-damaged phone in, the higher the chance of full recovery. Call us on the way so we can prepare: +91 96773 14359. Water damage cleanings take 2-4 hours.

Yes. Smart Mobiles provides a 7-day warranty on replacement parts only. If a part we installed — such as a screen or battery — develops a fault within 7 days of your repair, we replace it free of charge. This warranty covers the part itself and does not cover physical damage, water damage, or issues unrelated to the original repair. No appointment needed for warranty visits — walk in Mon–Sat, 10 AM–9:30 PM.